Technical documentation is written to be used, not admired. A mistranslated menu label, an ambiguous error message or a parameter name that changes between the interface and the manual costs your users time and your support desk money.
We have been translating for software vendors, hardware manufacturers, telecoms operators, system integrators and their marketing teams since 2006. Typical work includes user interfaces and online help, installation and administration manuals, API and developer documentation, technical specifications and data sheets, tender responses, e-learning courses and product marketing.
Every linguist we assign is comfortable with the material: they read the syntax, respect placeholders, tags and character limits, and keep your product terminology identical in the software, the documentation and the copy that sells it. We maintain a dedicated glossary and translation memory for your account, so the second release costs less than the first — into and out of Bulgarian, our native language, and across the 50+ languages we cover.
What we require of the linguists who work on your IT and telecom projects:
How we work
GET A QUOTE & PLACE AN ORDER
Send us your documents through our quote form or by email. We review your request and come back to you with a firm price and deadline — usually within the hour on business days.
THE RIGHT TEAM FOR YOUR PROJECT
You are assigned a dedicated project manager, who puts together a team with the right technical profile for your product and your file formats. Your project manager is your single point of contact and runs the project from briefing to delivery.
TRANSLATION IN PROGRESS
Hand-picked linguists translate into their mother tongue, working directly in your file formats and following your product glossary, style guide and user-interface conventions.
QUALITY ASSURANCE
A linguistic editor identifies and corrects spelling, grammar, punctuation and formatting. A subject-matter editor then checks the accuracy and consistency of the terminology. Where files are laid out for print or screen, we run a final check on the formatted version to catch stray typos and layout problems.
ON-TIME DELIVERY
Your project manager runs a final check and returns the translated files by email. We stay available afterwards for any follow-up questions or feedback on the translation.
Release-ready translation, delivered on schedule and on budget
EU Affairs